Cancellation

Cancellation charges apply to confirmed bookings cancelled within the following time periods:

10 Working days – 50% of studio cost
5 Working days – 100% of studio cost

‘Working days’ are defined as a full standard working day of 9am to 5pm Monday to Friday. For example, cancelling a booking on a Monday for a Friday booking constitutes four working days.

Flamingo Research Ltd will not make a charge if the studio can be resold for the same dates for similar fees.

Flamingo Research Ltd will accept no responsibility for delays caused by weather, industrial action, transport difficulties terrorist action, demonstrations or any other circumstance beyond its control.

Respondents

Information relating to respondents will remain the property of the field agency or initial contact.

We are not involved in recruitment of respondents and are not liable for quality or quantity of respondents.

Payment

Terms of payment are strictly 30 days from date of invoice and are subject to VAT.

Property

Flamingo Research Ltd will not be liable for any loss, damage, costs or expenses incurred by the client as a result of any loss, damage or deterioration to any stored materials.

Flamingo Research Ltd Reserve the right to charge for any damages that may occur as a result of any mistreatment of equipment/fixtures.